SMB (Small to Medium Businesses) AI Assistant automates many standard Business customer support, sales and other general tasks via Phone/SMS/Web/Email/Chat Channels. Our AI Assistants have real-time natural human-like voice communications with very low 1-2 sec latency. We provide fine-tuned & task specific high accuracy LLMs. We provide AI Assistants for your various business functions to improve business productivity, customerrelationships, and ROI. Our AI Assistants have friendly, professional, and intelligent conversations with customers,prospects, or employees via text, voice, or other modes of communication. Some of the most popular and high-impact assistants help with
Regardless of your communications-based needs, your business functions will benefit from good productivity and cost savings through our finetuned LLM for your business.
Best of all, you can build your AI Assistant for your business in just mins DIY.
Our Phone AI Assistants can augment Phone Systems and also perform automated AI - IVR (AI based interactive voice response) menu selections and an initial set of questions and answers to inbound calling customers. Current IVR systems use an earlier technology to provide a fixed set of voice menu choices that users have to patiently listen to, slowly making their way through each level of menus. Many customers may have to go through 3-6levels of menu choices before they get the help they need.
Our AI-IVR is more intuitive and talk in natural language instead of fixed or rigid choices. A user can state their needs in just one line in natural language, and our LLM system will automatically give answers, understand what menu choice user needs, and also ask for missing information and route the call as needed. Automating IVR with AI can bring more efficiency, costs savings, and superior customer handling with more intelligent automation.
We provide Finetuned and Custom LLM Add-On solutions for CCaaS and UCaaS vendors and products. Our AIAssistants are available as API, SDK and Lib to be integrated into CCaaS and UCaaS solutions. Our LLM based AI modules can easily be deployed on Phone/SMS/RCS / Web/Email and other channels listed below:. Our AIAssistants automate many standard Business customer support, sales and other general tasks. Our AI Assistants have real-time natural human-like voice communications with very low 1-2 sec latency. We provide fine-tuned & task specific high accuracy LLMs.
Our AI / LLM solutions can be integrated into multiple comms channels:
We provide AI Assistants for your various business functions to improve business productivity, customer relationships, and ROI. Our AI Assistants have friendly, professional, and intelligent conversations with customers, prospects, or employees via text, voice, or other modes of communication. Some of the most popular and high-impact assistants can be
LLM based automation will greatly benefit your CCaaS and UCaaS systems.
Best of all, you can build your AI Assistant for your business in just mins DIY.
We provide following AI Assistants for Hospitality industry, Restaurants & hotels
Click here for a demo of our Food and Restaurant solutions.
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We provide following AI Assistants for Senior Care and Patients Care
Click here for a demo of our Senior & Patients Care solutions.
We finetune and customize and enhance the usability of the LLMs and hence they are better suited for our applications on Phones, SMS and Web as best AI Assistants. Here are a few ways our AI assistants are different from other LLMs or open sources:
1: Conversational AI with low latency
We provide a conversational AI with natural human like conversations with very low latency of 1.5-2 secs. Our AI /LLM works on phones, SMS, Web and other channels.
2: Customized for your Business & Data:
A general-purpose LLM will not work well to address your unique business products, policies, or brand. We customize our AI LLMs models for your business with your data and brand to create your own customized LLM. Our Smart AI will perform knows your business, and they will be able to answer your customer questions, FAQs, or problems with amazing accuracy and friendly professionalism. Your unique business data will make your customized LLM the best performer and most trusted by you and your customers.
3: Finetuned for Business Tasks / Functions:
We also fine-tune LLM models for each of your business functions or activities like Customer Support, Sales and Order closing, eCommerce recommendations, Customer interactions, HR process and more. We have tools and methods to help improve the AI models for specific tasks like IVR or phone automated assistants, sales order taking, customer service, prospects qualifications, surveys / customer feedback, Online recommendations, product or service problem solving, and more. Generic LLMs do not handle these tasks well enough to use with customers.
4: Privacy:
You should never need to disclose your sensitive business information to the open public or open source LLMs. We can customize your LLM assistants privately and confidentially with your data.
5: Guard Rails, Referenceability and Accountability
We implement and provide Guardrails for your AI-customized LLM models so that they stay within your defined boundaries and limits. In addition, we provide accountability and referencability for its answers. One of the major problems we see in general AI programs is that customers don’t know “why AI gave that answer or which fact or reference was referred to in the answer”. We can help solve these problems.
6: On-Prem or Private Cloud or Edge:
We can provide On-Premise solutions so that your data stays with you, and it is hosted within your private cloud. We can also provide Edge-hosted LLMs for unique business needs.
Large Language Models (LLMs) are the latest state-of-the-art AI Technology that can mimic human intelligence and natural conversational interaction. Large Language Models (LLM) are foundational machine learning models that use deep learning algorithms to process and understand natural language, and they can generate human-like responses from a large amount of data.
Large language models (LLMs) are the underlying technology that has powered the meteoric rise of generative AIchatbots that can generate human-like responses to your prompts and questions. A large language model (LLM) is a type of deep neural network and machine learning model that can perform a variety of natural language processing(NLP) tasks, including generating and classifying text, answering questions in a conversational manner, and translating text from one language to another. LLMs can perform many types of language tasks like translating languages, analyzing sentiments, chatbot conversations, and more.
