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AI Assistant Overview


Our AI Assistant provides a powerful suite of AI-powered communication tools including  Phone AI, SMS AI, Voice Mail AI, and Email Assistants AI Assistants to automate many standard Business customer support, sales and other general tasks. Our AI Assistants use natural language processing (NLP) and fine-tuned large language LLMs) to deliver fast, human like interactions across all channels with response time under 2 seconds.

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Whether you are a small or a large business, our AI Assistant help you:

• Improve customer experience
• Reduce call center workload and save time
• Increase operational efficency
• Scale personalized communication

Our Key AI Assistant Solutions:

  • Phone AI Assistant : Automates inbound and outbound calls, handles inquiries, appointments, and order updates.
  • AI SMS Assistant : Sends and responds to business texts, reminders, notifications, and promotions.
  • AI Voice Mail Assistant : Captures voicemails, generates smart replies, and follows up automatically.
  • Customer Service AI : Manages support tickets, surveys, and real-time issue resolution.
  • Sales AI Assistant (SDR): Qualifies leads, answers product questions, and engages prospects with real-time sales responses.

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You can build and deploy your AI Assistant in just minutes using our  no technical skills required. Customize scripts, connect with your CRM, and start automating today.

  • AI Voice Mail Assistant:
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Phone AI Assistants

Our Phone AI Assistants can completely handle the business phone lines, Sales or customer support or front desk receptionist tasks. It can take the front desk or main phone line answer most questions and FAQs and take messages or transfer to the right person inside the company. Our AI can make both Inbound and outbound calls.

Our Phone AI Assistants can also perform automated AI - IVR (AI based interactive voice response) menu selections and an initial set of questions and answers to inbound calling customers. For more info on AI-IVR see below.

Best of all you can try it easily and build in few mins and take a free trial of our Phone AI Assistant

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Build AI & Try Live Phone AI Assistant in Mins and talk over phone in mins !
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Virtual Receptionist / Front Desk - Phone AI Assistants

The Front Desk or Virtual Receptionist AI Assistant can do the following tasks

  • Answer most FAQ and common business questions
  • Provide business address, working hours, open times
  • Take Orders if required from the product list
  • Answer Product Q&A
  • Provide first level customer support / service from support FAQ
  • Take Messages
  • Transfer to the right person in the company
  • Search for Company directory and identify persons’ extension via voice
  • Handle Multiple calls coming in at the same time. NO WAITING / NO HOLDING
  • Handle phones 24/7/365 . Handle during lunch time or evenings or weekends
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SMS AI Assistants

Our Phone SMS AI Assistants can completely handle full AI based SMS communication to customers or prospects. It can take the SMS phone line answer most questions and FAQs and take messages or take actions and connect tothe right person inside the company. Our AI can make both Inbound and outbound SMS texts.  Our Phone SMS AIAssistants can also perform automated texting

SMS AI Assistant, via same or a different phone number, can answer most questions and FAQs Our AI can makeboth Inbound and outbound calls.  Our SMS/RCS AI Assistants can

SMS AI Assistant can act as sales or Front Desk or Virtual Receptionist can do the following tasks

  • Answer back most FAQ and common business questions
  • Provide business address, working hours, open times
  • Take Orders if required from the product list
  • Answer Product Q&A
  • Provide first level customer support / service from support FAQ
  • Take Messages
  • Text / Fwd Text to the right person in the company
  • Handle Multiple SMS coming in at the same time. NO WAITING / NO HOLDING
  • Handle SMS lines 24/7/365 . Handle during lunch time or evenings or weekends
  • BE patient and work with users over mins or hours

Best of all you can try it easily and build in few mins and take a free trial of our SMS AI Assistant

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AI Voice Mails

Our Phone Voice Mail - AI Assistants can completely handle sending AI voice mails communication to customers or prospects. It can take the Voice mail on phone line and get call back answer most questions and FAQs and take messages or take actions and connect to the right person inside the company. Our AI can make both Inbound and outbound Voice mails and Phone calls and texts.

Best of all you can try it easily and build in few mins and take a free trial of our Phone Voice Mail S AI Assistant

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AI Customer Service Assistant

AI Support Assistants can be in multiple channels (Phone, SMS, Website, RCS, Email, Slack, Whatsapp business and more). Our AI Assistants can improve your business productivity, efficiency, and automation. The AI assistant can:

  • Answer FAQ or any other questions
  • Answer from Product manual or documents or trouble shooting guide
  • help identify solutions to various customer issues
  • communicate with your customers to identify a pain point or problem.

Our technology is based on finetuned Large Language Models (LLMs), giving customers a more intelligent and human interaction than traditional fixed choices.

The AI can work in all channels: Chat, Text, Phone calls (Inbound & Outbound), Websites, Mobile Apps, and even Voice Conversational AI interfaces like Smart Speakers, Mics, or Websites. This can significantly reduce the call burden or load on the current resources. This will improve productivity and efficiency, reduce costs, and save time.

Sales & SDR Phone / Voice Assistant

Our AI Sales Assistants can greatly help in your sales process, order taking, eCommerce online product help, recommendations, and upselling orders. They are also the best LLM tool to help convert prospects into customers. Our AI Sales Assistants can perform a vast range of sales automation or customer conversions including:

  • Take orders as per product list or menu with defined prices
  • Interact with prospective customers and answer questions on the sales and products
  • Clarify product inventory and availability
  • Upsell complementary products or bundles to the customers while ordering, thus increasing revenues
  • Post sales support with order status
  • Set appointments
  • And more!

Our AI solution is based on finetuned Large Language Models (LLMs). Hence this sales assistance can be provided in a more intelligent and human. In fact, they are so human that customers may not even know they are talking to an AI Agent! Our AI Assistants can work in multiple channels, including Chat/Text, Phone calls (Inbound & Outbound),and Websites or mobile apps.

AI – IVR

Our Phone AI Assistants can also perform automated AI - IVR (AI based interactive voice response) menu selections and an initial set of questions and answers to inbound calling customers.

Current IVR systems use an earlier technology to provide a fixed set of voice menu choices that users have to patiently listen to, slowly making their way through each level of menus. Many customers may have to go through 3-6levels of menu choices before they get the help they need.

Our AI-IVR is more intuitive and talk in natural language instead of fixed or rigit choices. A user can state their needs in just one line in natural language, and our LLM system will automatically give answers, understand what menu choice user needs, and also ask for missing information and route the call as needed. Automating IVR with AI can bring more efficiency, costs savings, and superior customer handling with more intelligent automation.

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Web/Browser AI Assistant

AI Assistant can easily be added to your website to answer all questions about your business, or FAQ, or info on products, answer common support questions and even take sales orders. AI Assistant can added to any page or menu on your website or browsers or as AI search window or pop-up dialog. Best of all you can add this in 5-10 mins! Your AI Assistant will understand and learn from all your webpages, product docs, FAQs, PDFs or any document you can provide. AI can answer most of business standard support, main business phone line or front-
desk reception and common sales tasks. Our AI uses using real-time natural human-like chat communications with automated communication to make it natural. Uses can configure the AI Assistant and go live on your phone line,
SMS or Website and other channels. Best of all you can try it easily and build in few mins and take a free trial of our Web AI Assistant

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Why our Fine tuned LLM solution is better ?

We fine-tune, customize, and enhance the usability of LLMs, making them ideal for real-time business communication over Phone, SMS, Web, Email, and Chat. Our AI Assistants go beyond general-purpose models — they’re built for your workflows, your data, and your brand.

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Why we are different?

  • Customized for Your Business Data: Generic LLMs don’t understand your policies, workflows, or tone. We fine-tune our models using your internal data to build a truly tailored assistant.
  • Trained for Business Tasks: From customer support and order tracking to HR help and eCommerce recommendations, our models are trained to perform real business functions — not just chat.
  • Use-Case-Specific LLM Models: Each business activity (IVR, lead routing, scheduling, etc.) gets its own optimized LLM tuned for accuracy and speed.
  • Privacy and Security: You never have to expose your data to public models. We ensure everything stays private and confidential.
  • Referencebility & Accountability: Every AI output can be reviewed and traced — ensuring transparency and compliance.
  • Guardrails and Policy Control: We implement guardrails to keep your assistant aligned with your compliance boundaries and tone of voice.
  • On-Prem or Private Cloud or Edge: We can provide On-Premise solutions so that your data stays with you, and it is hosted within your private cloud. We can also provide Edge-hosted LLMs for unique business needs

LLMs – Customized and Fine-tuned for your business

Large Language Models (LLMs) are the latest state-of-the-art AI Technology that can mimic human intelligence and natural conversational interaction. Large Language Models (LLM) are foundational machine learning models that use deep learning algorithms to process and understand natural language, and they can generate human-like responses from a large amount of data.

Large language models (LLMs) are the underlying technology that has powered the meteoric rise of generative AIchatbots that can generate human-like responses to your prompts and questions.  A large language model (LLM) is a type of deep neural network and machine learning model that can perform a variety of natural language processing(NLP) tasks, including generating and classifying text, answering questions in a conversational manner, and translating text from one language to another. LLMs can perform many types of language tasks like translating languages, analyzing sentiments, chatbot conversations, and more.

Build your AI Assistant on multiple channels (Phone, SMS, Web) in mins…

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